INTRODUCTION

Hotgamespro.com, a joint stock company under Vietnam law with registered office at 166 My Dinh str, My Dinh Ward, Nam Tu Liem District, Ha Noi, Vietnam, with trade name Hotgamespro.com (hereinafter: Hotgamespro.com, us, we, or our) operates the following sites (the Site):

https://hotgamespro.com/

This privacy policy applies to all of Hotgamespro.com services and products. You should be aware that Hotgamespro.com cannot be held responsible for the privacy policy of other sites and sources.

Hotgamespro.com assumes responsibility for your data under the terms of this Privacy Policy. Any use of this website constitutes your acceptance of these terms and confirmation of legal age to agree.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Service.

I. WHICH INFORMATION DO WE COLLECT FROM YOU?

Contact form

Reaching out through our contact form or email allows us to gather necessary information to address your concerns.

  • First name

  • Name

  • E-mail

  • Other information that you provide

Account registration

For account registration, we collect your password, email, phone number, user agent, and IP address to protect your account's integrity. This information is crucial for verifying your identity, managing your account securely, and preventing fraudulent activity.

II. WHAT DO WE USE YOUR INFORMATION FOR?

We use the information we collect for the following purposes:

  • To provide and operate the Service

  • To personalize your experience with the Service

  • To improve the Service by analyzing how you use it

  • To provide customer support

  • To process transactions

  • To send you information, respond to inquiries, and/or other requests or questions.

  • To detect and prevent fraud and abuse

  • To comply with legal and regulatory obligations

  • To administer a contest, promotion, survey or other site feature

III. YOUR RIGHTS

You have the following choices regarding your personal information:

  • You can access and update your information by logging into your account settings.

  • You have the right to data portability for the personal data you have provided to Gamesh5 if any and to the extent that Bestgame4u has retained your personal data.

If you want more information on your rights, you can always contact us via [email protected] or via contact form.

IV. HOW WE PROTECT YOUR INFORMATION?

We prioritize the security of your personal information. We employ advanced security measures and strict access controls to ensure only authorized personnel with specific job requirements can access your data.

We will never sell or rent your personal data. We may use trusted external processors, but your information will always be confidential and secure. They are contractually bound to protect your data, delete it upon completion, and never use it for their own purposes.

V. CONTACT INFORMATION

For all your questions or complaints regarding this Privacy Policy, you should contact us at the following e-mail address: [email protected] or through our contact form.